We collect information that you provide directly to us, such as when you purchase tickets, register for events, or contact us. This may include:

• Personal Identification Information: Name, email address, phone number, and mailing address.
• Payment Information: When you purchase tickets or merchandise, we collect payment information, though we use secure third-party payment processors and do not store complete payment card details.
• Event Preferences: Information about your interests in festival events and activities.
• Communication Data: Records of your communications with us, including emails and messages.
• Technical Data: IP address, browser type, device information, and browsing behavior on our website.

We use the information we collect for various purposes, including:

• Processing ticket purchases and merchandise orders
• Providing customer support and responding to inquiries
• Sending festival updates, newsletters, and promotional materials (with your consent)
• Improving our website, services, and user experience
• Analyzing festival attendance and participant demographics
• Ensuring the security and integrity of our services
• Complying with legal obligations and resolving disputes

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist with payment processing, email delivery, and website analytics.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly consent to sharing your information.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure socket layer (SSL) encryption for data transmission
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure payment processing through trusted providers

Despite our efforts, no security measures are completely impenetrable. We cannot guarantee the absolute security of your information.

Depending on your location, you may have certain rights regarding your personal information, including:

To exercise any of these rights, please contact us using the information provided at the end of this policy.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. Cookies are small data files stored on your device.

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Our website may contain links to third-party websites, such as payment processors, social media platforms, and partner organizations. This Privacy Policy applies only to our website. We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any third-party sites you visit through links on our website.

Our festival and website are intended for general audiences. We do not knowingly collect personal information from children under 16 without parental consent.

If you believe we have collected information from a child under 16 without appropriate consent, please contact us immediately so we can take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We aim to respond to all inquiries within 5-7 business days.